Postage
Kindly note that although there is no shipping cost UK displayed on the website, please note that there will be an individual shipping charge for items, as shipping is calculated by weight rather number of items.
Your purchase(s) will usually be dispatched within 1 working day from receipt of payment. Non-UK buyers please note that although airmail packages usually arrive within a week or two, Royal Mail do state that delivery can sometimes take up to 4 weeks. We would appreciate your payment (or notification of your payment) within 7 days of your purchase(s).If your item is not UK mainland, then please email me for a total invoice amount as postage / insurance will vary.
Combined Orders
If you are buying more than one item, and you would like to reduce shipping costs I recommend that you email me before you make the order with the details of the items you wish to buy, and I will give you the lowest possible price for shipping.
Specific Items
For the crystals please note that each piece has it's own unique shape and internal markings, for this reason the item received may differ slightly from that shown in the photograph.
Returns Policy
My returns policy is simple - if the item is not 100% genuine and as described, then I will offer a full refund. Goods to be returned within 7 days of receipt, and Refunds to be given within 7 days of receipt - subject to inspection. An acceptable return is one where the item is in the same condition as when it was posted. All items are checked and photographed before they are sent out in the post.
Cost of postage and insurance back to us to be paid by the buyer.
Customer Service
I will endeavour to reply to buyer emails within 1 working day if possible
Please note all descriptions relating to crystals on this website and their uses or qualities are an opinion only and are not guarantees of effectiveness for particular conditions or ailments.